Bike Manufacturer Reduces Packaging Cost by 50%

Pregis packaging engineers design new, efficient pack

Pregis team up with parcel shipper to eliminate damages for bike manufacturer, reduces packaging cost by 50%

Taking longer to package a product before shipping it doesn’t always translate to better results. That’s exactly what a high-end end manufacturer of bicycles, discovered.

In fact, even with spending 45 minutes to package a single carbon fiber bicycle frame, the company was experiencing a 2.3 percent damage rate and an average claim of $998 due to cracked, broken and/or scratched frames. (The carbon fiber mountain bike frames are each valued at $5,500.)

Not only was the company (and its shipping service), dealing with damage claims, but it was also having to absorb return shipping costs, repairs and/or loss of goods and additional shipping costs to resend the bicycle frame back to the customer. There was also the harder-to-calculate impact of customer goodwill and lifetime value loss. With such a significant negative impact to profitability and brand image, the bicycle manufacturer and the parcel shipper, knew that it was imperative to find a new protective packaging solution that would deliver the bike frames damage free.

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