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Maximizing Retail Mail Order Fulfillment

How one company increased hourly fulfillment capacity by 250% overnight


This successful retail mail order fulfillment company was being held back by its packaging operation. New problems arose each time the company tried a different method, with no end in sight.

 

Mail-Order-Fulfillment.jpgThe Problem

This mail order company's operation suffered from low productivity, capacity issues and customer complaints. They had tried everything from craft bags to peel & stick bags and even wicketed baggers — a total of four different systems before asking Sharp Packaging for a better solution.

The L-bar sealers which this customer formerly used required operators to hand-load the bag’s contents and then wait to seal the bag. A cold-seal system turned out to be expensive, slow to set up, and extremely difficult to keep running; what’s more, customers complained about unpleasant odors the sealant left on soft goods. Peel & stick bags offered disappointing productivity at just 100 bags/hour.

 

The Solution

We provided a complete machine-and-bag system that incorporates thermal printing directly on the bags. Our Sharp MAX™ Proline bagger with integrated imprinter allows pre-printing of company information, reducing steps in the packaging process. Its non-proprietary parts and standard print drivers allow connection with almost any system.

 

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